• Business Acct Exec 3, SMB Direct Sales

    Posted: 02/16/2020

    Comcast Business offers technology solutions ranging from Ethernet, internet, and WiFi connectivity to voice, television, and managed Enterprise solutions to power businesses of all sizes to perform better. From small businesses to mid-market and large Enterprise organizations, Comcast Business serves business customers across the country. Powered by an advanced, Gig-speed network and backed by 24/7 technical support, Comcast Business is one of the largest contributors to the growth of Comcast Cable. The organization is the nation’s largest cable provider to small and mid-size businesses and has emerged as a force in the Enterprise market, recognized by leading industry associations as one of the fastest growing provider of Ethernet services.

    Job Summary:
    Sell Comcast Internet, Data, Video and Voice services to small and mid-
    size businesses focusing mainly on advanced communications solutions
    including PRI, Hosted PBX, and multi-location opportunities. As part of
    sales process, create and deliver face-to-face sales presentations that
    demonstrate knowledge of the latest Comcast products and services.
    Promote the sale of bundled products to ensure the optimal solution for
    the customer. Sell with goal of exceeding departmental financial and
    unit targets. Stay abreast of competitive landscape and emerging
    technologies to best position Comcast Business Services in the
    marketplace.

    Employees at all levels are expect to:

    - Understand our Operating Principles; make them the guidelines for how
    you do your job
    - Own the customer experience - think and act in ways that put our
    customers first, give them seamless digital options at every touchpoint,
    and make them promoters of our products and services
    - Know your stuff - be enthusiastic learners, users and advocates of our
    game-changing technology, products and services, especially our digital
    tools and experiences
    - Win as a team - make big things happen by working together and being
    open to new ideas
    - Be an active part of the Net Promoter System - a way of working that
    brings more employee and customer feedback into the company - by joining
    huddles, making call backs and helping us elevate opportunities to do
    better for our customers
    - Drive results and growth
    - Respect and promote inclusion and diversity
    - Do what's right for each other, our customers, investors and our
    communities

    Core Responsibilities:
    -Territory development to include development of local business
    partnerships and organizational affiliations and local enhancement of
    Comcast positioning and brand.
    -Maintaining quality sales records and preparation of sales and activity
    reports as required.
    -Responsible for Customer Satisfaction and supporting a positive
    impression of the Comcast Experience.
    -New acquisition sales of Comcast Commercial Internet, Video and Voice
    services to small and mid-size businesses.
    -Generation of new leads with targeted businesses through various
    prospecting activities, including cold calling, canvassing, customer
    referrals, and partner relationships.
    -Focus on advanced communications solutions including PRI, Hosted PBX
    and multi-location opportunities
    -Identify improvement areas thru a consultative process that would
    enhance our prospects ability to communicate more effectively both
    internally and externally to their customers.
    -Effectively manage a territory with a high activity and comprehensive
    business plan
    -Management of defined Territory to include development of local
    business partnerships and organizational affiliations and local
    enhancement of Comcast positioning and brand.
    -Team with technical, customer service, and related support staffs to
    ensure end-to-end customer sales and satisfaction and thereby drive new
    revenue growth
    -Consistently maintain a pipeline of qualified prospects that will yield
    production levels of monthly quota performance and above.
    -Remain knowledgeable of Comcast products and services to facilitate
    sales efforts.
    -Achieve and exceed assigned sales and business quality objectives.
    -Adherence to all company standards and business professionalism.
    -Punctual, regular, and consistent attendance.
    -Perform other duties as assigned.
    How To Apply:

    Call, Text, or Email the local Sr. Sales Manager Clayton Cianelli. (617) 780-0905 or Clayton_Cianelli@comcast.com

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